Centrosolar Canada Inc. Privacy Policy


1. General.

Certain features and pages on Centrosolar Canada’s  (“we,” “us,” or “our“)  website ask for you to provide personal information, such as name, email address, address, or telephone number. This privacy policy (this “Privacy Policy“) is designed to inform you about the type of information that we may gather or collect from you in connection with your use of this site (this “Site”). It also explains the conditions under which we use and disclose that information, and your rights in relation to that information.

2. Children.

This Site is not intended for minor children under 18 years of age. We do not knowingly collect personal information from minor children under 18.

3. Gathering, Use and Disclosure of Non-Personally-Identifying Information.

We may collect both Non-Personally-Identifying Information and Personally-Identifying Information from you. “Non–Personally–Identifying Information” is information that cannot be directly associated with a specific person or entity, without the aid of additional information.. “Personally–Identifying Information,” on the other hand, is information such as a name or email address that, without requiring more, can be directly associated with a specific person or entity.

  • Gathering Non-Personally-Identifying Information.

(i) Web Browsers.

Like most operators of sites, we gather Non-Personally-Identifying Information from you of the sort that web browsers, depending on their settings, may make available. That information includes your Internet Protocol (“IP“) address, operating system and browser type, and the locations of the previous web pages you view before arriving at, while navigating and immediately after leaving this Site.

(ii) Web Cookies.

A “Web Cookie“is a string of information that a site stores on your computer, that your browser provides to this Site, each time you submit a query to this Site. We may use Web Cookies to track the pages that you visit during your Site session, both to help us improve your experience and to help us understand how this Site is being used.


(iii) Web Beacons.

A “Web Beacon” is an object embedded in a web page. It is typically invisible to you but allows site operators to check whether you have viewed a particular web page or email communication. We may place these Web Beacons on pages of this Site.

You may not decline these Web Beacons. But, they may be ineffective by declining all cookies or modifying your browser setting to notify you each time a cookie is tendered and permit you to accept or decline cookies on an individual basis.

  • Use of Non-Personally-Identifying Information.

We analyze Non–Personally–Identifying Information gathered from users of this Site to help us better understand how this Site is being used. By identifying patterns and trends in usage, we are able to better design this Site to improve your experiences, both in terms of content and ease of use. We link information gathered using Non-Personally-Identifying Information to Personally-Identifying Information.

  • Disclosure of Non-Personally-Identifying Information.

From time to time, we may also release the Non–Personally–Identifying Information gathered from Site users in the aggregate, such as by publishing a report on trends in the usage of this Site.

4. Collection, Use and Disclosure of Personally–Identifying Information.

As defined above, Personally-Identifying Information is information that can be directly associated with a specific person or entity. We will only collect Personally-Identifying Information that you knowingly submit to us. We will not disclose your Personally-Identifying Information to third parties unless we obtain your permission to do so at the time we collect it, except as set forth below:

  • Registration and Other Information Provided to Us.

When you register with this Site, you may be asked to disclose Personally–Identifying Information. You may also choose to submit Personally-Identifying Information to us when you send us an email or use any interactive features and services that we may make available from time to time on this Site. We may disclose personal information to third-party service providers that assist us (for example, web hosting companies, and companies that process payments on our behalf). We limit the personal information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we do not permit them to use personal information for other purposes. Additionally, personal information about your interest in our products and/or services or former home solar financing customers may be disclosed as we believe to be required by law, to protect our or a third party’s rights or property, or as we believe to be appropriate to respond to claims or other legal process.

  • Material You Choose to Reveal in On-line Forums, Blogs, Message Boards, Chat Rooms or Similar Locations.

You may post Personally-Identifying Information on areas of this Site that may be viewed by other users or the public, although we recommend that you do not do so. We urge you to use good judgment and not post Personally-Identifying Information that you do not want other users to know.


  • Invite a Friend Feature.

We may offer you the ability to send friends emails about this Site. If you choose to use this feature, we will only use your friends’ email addresses on a one-time basis to send the requested email and will not store or otherwise retain this information.

  •  Surveys.

From time to time, we may also ask you to participate in surveys designed to help us improve this Site. Any Personally-Identifying Information provided to us in connection with a survey will be used only in relation to that survey, and will be disclosed to third parties not bound by this Privacy Policy only in non-personally-identifying, aggregated form.

  • Contests, Giveaways and other Promotions.

From time to time, we may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with promotions will be subject to the terms of the promotion, not this Privacy Policy. You will be given the option to consent to the use of your Personally-Identifying Information at the time you sign up for the promotion. You will not be required to participate in any promotion.

  • Security.

We take reasonable precautions to protect the security of your information. However, neither people nor security systems are foolproof. Therefore, while we use reasonable efforts to protect your Personally-Identifying Information, we cannot guarantee its absolute security. Any unauthorized access to or use of this Site or information collected and maintained by this Site should be immediately brought to our attention by sending us an email at:

  • Storage of Personally Identifying Information Outside of the United States and Canada.

Personally-Identifying Information may be stored on servers outside of the United States and Canada, and, as a result, may be subject to access requests from law enforcement in other jurisdictions.

  • Other.

Notwithstanding any other provision in this Privacy Policy, we will disclose Personally-Identifying Information in the following limited circumstances:

(i) Employees, Third-Party Processors and Third-Party Service Providers.

We will disclose Personally-Identifying Information to our employees, contractors, affiliates, distributors, dealers, vendors and suppliers who process Personally-Identifying Information on our behalf, participate with us in the provision or operation of this Site or provide you with services relating to your Centrosolar   system. For example, if you sign up for our solar panel monitoring service, we combine information we collect from your PV solar system (including solar electrical production, inverter operation and home electrical consumption) with your Personal Information (such as your name, address and phone number) and provide this to dealers who provide installation, operation and maintenance services for your Centrosolar  system.

(ii) By Law, to Protect Rights and to Comply with Our Policies.

We disclose Personally-Identifying Information if: (1) required to do so by law, or in response to a subpoena or court order; (2) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large; or (3) we believe that you have abused the service by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws. For example, we may be required by law to provide your Personally-Identifying Information per state of Ontario Laws.
(iii) Business Transfers; Bankruptcy.

We reserve the right to transfer all Personally-Identifying Information in our possession to a successor entity in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred Personally-Identifying Information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and you affirmatively opt-in to accept it. Personally-Identifying Information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by the successor entity.

(iv) Marketing Communications.

We may email you about products and services that we believe may be of interest to you. We may also provide your Personally-Identifying Information to third parties so that those third parties may directly contact you about products and services. If you wish to opt-out of receiving emails from us or from third parties, please follow the instructions at the bottom of each email.

5. Collection and Use of Information by Third Parties.

Third parties are under no obligation to comply with this Privacy Policy with respect to Personally-Identifying Information that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party sites that may be accessible through this Site. Thus, this Privacy Policy does not apply to information provided to third-party sites or gathered by the third parties that operate them. Before visiting a third-party site, whether by means of a link on this Site or otherwise, and before providing any Personally-Identifying Information to any third party, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that site, and should take those steps necessary to your discretion, to protect your privacy.

6. Privacy Policy Changes.

By using this site, you agree to the terms set forth in this privacy policy. Because of changes in technology and the growth and development of our business, or for other business reasons, we may need to modify this Privacy Policy from time to time. If Centrosolar America changes its privacy policy, we will post the updated version of that policy here. Please check this page periodically for changes. Your continued use of this site following the posting of changes to this policy will mean that you accept those changes. For any revisions to this policy that are materially less restrictive on our use or disclosure of personal information you have provided to us, we will make reasonable efforts to notify you and obtain your consent before implementing such revisions with respect to such information..

7. Access to Information.

You have a right to contact us in order to access or update any personal information that we may store about you.

8. Contact Us.

If you wish to contact us, please contact us at the following addresses and include your name, address and email address in your correspondence to us:

Centrosolar Canada, Inc.

700-2 BLOOR ST W
Phone: +1 (855) 604 4012
Fax: +1 (416) 972 5071

This Privacy Policy is effective as of and was last updated on Feb 26, 2013